Customer Service

Real-Time Help, Any Time

Park Industries is committed to offering reliable equipment and superb customer service for your business success. Starting with our competent sales staff, Park works to match the machine to your operation. Our trained representatives know the capabilities and the limitations of our products. They can rattle off production rates and operating costs, and provide you with payback analysis. They introduce you to a trained installation technician and assist with every step of the process, from shop layout to shipping to operator training.

Service doesn’t end there. In fact, it simply doesn’t end.

Talk to Park's experienced customer service representatives 24 hours a day, seven days a week. It’s real-time help whenever you need it. Our customers even speak directly to the Park associate who built their machines, right here in America.

All products feature guaranteed customer satisfaction and a full warranty. In addition, Park offers its exclusive “Next Day or No Pay” Parts Guarantee, lifelong parts availability and same-day shipping using our own on-site UPS tracking system (contiguous USA delivery only).

We stand behind our machines. Each Park Industries employee signs the Park Quality Pledge every year to affirm a personal commitment to your business’ success:

“I agree to develop, produce, and provide on time products and services that conform to our customers’ requirements.”

At Park, customer service is a promise kept.

NEW! Upgrade your YUKON automated dimensioning saw to a YUKON II!

Now the most popular stone saw in America is even better. Let Park transform your older YUKON to the add extra speed and versatility of a YUKON II today. Customers report up to a 30% improvement in productivity with their YUKON II! Think of what that can do for your shop's bottom line! To view an Adobe Acrobat Reader file that outlines what level of upgrade is right for your machine, and to view prices, click here. (This file is approximately 700KB and may take awhile to download, depending on your connection speed.)