Case Study | Borey and Sons, Inc.
Sep 11, 2017
Dave Borey and his wife, Darla, began in the flooring business in 1989. The focus shifted to cabinetry and laminate countertops in 1995. The flooring business was sold to his eldest son in 2006, and Dave went into business with his son named John to sell countertops. Currently, Borey and Sons works primarily with Corian, granite, and engineered stone.
Borey and Sons, Inc. began with a Rail Saw System that lasted 90 days. They purchased an entry level bridge saw and after a matter of months, the partnership between Park Industries and Borey and Sons began with the purchase of a PRO-EDGE Automatic Edge Polisher. After meeting their lofty goal for 2016, their first thought was that they could not keep a pace like that up. The time it takes to cut sink holes and give projects an artistic flair was creating a bottleneck with their saw.
The Impact of the SABER 5-Axis CNC Saw
They became serious about looking for a new sawing solution, and turned to the strong relationship they had developed with Park industries®. Borey and Sons added the SABER Saw to their shop in May of 2017. Dave declares, “The purchase of this saw has totally transformed the way we do business.” The SABER has improved dust control, eliminated overtime and time spent cutting sink holes.
With the SABER, they are no longer working 6 days a week and they are getting more done than they ever have before. Dave happily states,
“It has been night and day for us. We are just a small, family-owned shop that prides ourselves on our customer care. As we adjust to all the capabilities of the machine, we are choosing to gradually ramp up production. If we wanted to, we could double our production right now, but we don’t want to sacrifice our customer service by moving too quickly.”
Borey and Sons welcomes customers to tour their showroom and see the equipment in action. Viewing the SABER Saw in action leaves a lasting impression on the customers, and becomes a selling point for many.
Borey and Sons Experience Throughout the Transition
Dave enjoyed his entire Park experience from visiting with the sales representative, to training at Park Industries®, to every service visit he received. There were a few hurdles in the beginning, but Park’s customer service team worked through it with Borey and Sons.
He says, “I can’t think of a better team of people to work with. I couldn’t have done it without them. They continue to step up to the plate and help us with any issue. Man, I just can’t tell you how much I appreciate the time and care they have shown us. Park’s customer service is second to none.”
It means the world to Dave when Park’s customer service team can provide such a sense of relief during a moment of panic when something is wrong with the machine. It reaffirms how much Borey and Son's values Park’s service. Dave shares that he is really happy, “I have no buyer’s remorse. I feel spoiled every day.”
Borey and Sons, Inc.
Park Equipment Owned: SABER, PRO-EDGE®
Relationship with Park: Dave Borey is very happy with their strong partnership with Park Industries®. He says, “I can’t think of a better team of people to work with. I couldn’t have done it without them. They continue to step up to the plate and help us with any issue. Man, I just can’t tell you how much I appreciate the time and care they have shown us. Park’s customer service is second to none.”