Case Study | Terra Stoneworks
Jun 27, 2018
Terra Stoneworks began in April 2016 with three employees in a 9,000 square foot building. Gabe Delmonte, owner of Terra Stoneworks, had been in the granite business for 10 years prior to owning a shop of his own. He had worked in business development at a company that grew from $4 million to $27 million. Today, Terra Stoneworks has 70 employees working in their brand new 30,000 square foot space.
Terra Stoneworks runs business with a focus on their customers and building quality relationships with each and every one of them. Park Industries® runs business with the same level of care to their customers.
Gabe was familiar with Park Industries® from his prior work experience. He chose to partner with Park because the interactions with Park’s service left a lasting impression on him and he wanted to align with a company that shares the same values and priorities.
Producing 20-40 countertops every day, Terra Stoneworks cannot afford downtime. Every hour they are open, they spend a significant amount of money on overhead. With even one saw or piece of machinery down, the loss is incredibly significant and as much as several thousand dollars per hour. Gabe shares, “Having Park in our back pocket is vital to our business. The level of service they provide is priceless and a key ingredient to our success as a countertop fabricator.” In a high production shop, downtime is costly and excellent customer service is a necessity.
"Having Park in our back pocket is vital to our business. The level of service they provide is priceless and a key ingredient to our success as a countertop fabricator."
Gabe wanted Park to back his company. When asked to describe Park Industries® in one word, Gabe answered, “Committed. The 24-hour service allows us to run our two shifts with peace of mind. If we are down at midnight, we know we can call Park and they will be there to assist us.”
Watch Terra Stoneworks' machines in action
Weekly Production: About 100-200 Countertops
Park Equipment Owned: FASTBACK®, FASTBACK® II, (2) FUSION® 4245, HydoClear 90, Pathfinder® 1200, Wizard Deluxe, and YUKON®
Partnership with Park: Terra Stoneworks has a partnership with Park Industries® built on a shared business philosophy that includes a promise to focus on the customer.