Customer Service & 24/7 Phone Support

At Park Industries®, we’ve built our business by making Customer Care our #1 focus. It’s all about machine uptime!

AS PART OF PARK’S

ProGuard Solutions by Park Industries | Service + Machine Uptime for Metal Fabrication

Service Hotline
800-785-3391

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We’ve Got Your Back.


60+ SERVICE REPS

Over 60 associates, or nearly 22% of Park Industries® full-time workforce, is dedicated to customer support roles.

24/7 PHONE SUPPORT

Friendly, knowledgeable customer service techs are available to support your company 24 hrs / 7 days a week.

24 HR TECH DISPATCH

Have Peace of Mind in knowing field service technicians are available to be dispatched within 24 hrs of your call.

Industry’s Largest Support Structure

Technology has evolve tremendously since Park started in 1953, but Park’s steadfast commitment to customer service has remained solid. Our focus to provide exceptional, state-of- the art equipment as well as a customer support structure that allows for optimum machine uptime. Combining our machine durability with our service system makes Park Industries® machines the lowest risk, highest reward solutions on the market.

While Park equipment is durable and built for peak functionality, it’s our associates that truly deliver. Nearly 22% of Park’s full-time associates are dedicated to customer support roles. Park Industries® has invested in an infrastructure focused on providing customers the services and support they deserve to achieve success.

Service Statistics

We provide timely customer service with our skilled customer service representatives who are experts in troubleshooting and solving any issues you may experience.

  • 60+ Associates in Service Roles
  • Average of 11.8 Years Experience for Customer Support Team
  • 99% Case Resolve Rate without Site Visit
  • 24 Hour Tech Dispatch Available

Contact SERVICE

For urgent or immediate service, please call our 24/7 customer service at 800-785-3391.

Otherwise, please use this form to request service, field service, parts, or ask us a question. Our fast, friendly team of service technicians are here for you and your machine.

800-785-3391

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