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Industry Leading 24/7 Service

Always have your machine covered, with our 24/7 customer service. Our Service is here for you for any reason, at any time.

We’re here for you and your equipment.

Park Industries® provides timely customer service to help you avoid costly downtime. Our skilled customer service representatives are experts in troubleshooting and problem solving issues you may experience. And, they’re available 24/7* to talk you through issues whenever you need help.

Customer Service Hotline

For urgent or immediate service, please call our customer service at 800-785-3391.

During regular business hours, you can also contact Park Industries Customer Service Center at customerservice@parkindustries.com.

Software Maintenance

Order your Software Maintenance Plan directly from Park Industries®! Receive the latest updates and unlimited technical support for your software programs to ensure it your machine is running as efficiently as possible.

Contact software@parkindustries.com to find out more about the variety of software maintenance programs available.

Remote Connectivity

Download and run TeamViewerQS.exe for remote connectivity.

 

Contact us to learn how our service and support programs can keep your machines running efficiently.

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“The service at Park is like nothing I have ever experienced. Incredible!!! I had some issues that required some time and attention. They handled my case from start to finish making sure to follow up several times throughout the process to ensure everything was moving forward. The service rep even helped me when he was off work one day. I can't say enough about just how helpful and courteous they were. Thank you!!”

Philippe Smith
(Google Review)

Of all the companies we deal with in the equipment and tooling portion of our business, Park Industries response and service are the very best."

Grant Layman
Spraggins Fabrication and Supply

Of all the companies we deal with in the stone industry, Park Industries' service and support get an A+"

Henk Mathee
MultiStone Enterprises

“Park Industries has proven that it’s employees have excellent communication skills.”

Eddie Greene
Valley Bluestone

Park Industries is the best in support and service. That’s why we bought from them.

Joe Kim
A2Z Granite & Tile

Park’s customer service is outstanding. Park industries sells their service hard, and they stand behind every word of it.

Roger Atherton
Counter Effects

We've been so impressed with Park Industries Customer Service that we've based our customer service model on what we've witnessed from Park Industries."

Noel Houze
Preferred Surfaces

Quality does not cost, it PAYS!"

Tony DiNorica, JR
Naples Stoneworks