Park Industries Announces CEO-and Welcomes-VP-of-Customer-Service-image

Park Industries® Announces New CEO & Welcomes VP of Customer Experience


Joan Schatz, CEO

Joan Schatz joined Park Industries® in 2006 as CFO and has served as COO and Co-President.  In all her senior leadership positions, she has demonstrated outstanding leadership.  As co-president, she successfully managed the complexity of the COVID-19 pandemic while continuing to provide excellent customer service.  Her vision for the future has resulted in several product development initiatives that will help the company grow in the markets served and advance the technology of the countertop fabrication industry. 

CEO of Park Industries Leadership Team

“It is an honor to serve as CEO of Park Industries,” comments Schatz. “In this new role, I will be focusing on providing the best possible experience for our customers and associates, continuing to innovate our product offering in new ways, and unlocking future growth opportunities for Park Industries and fabricators across North America.”

“It has been a tremendous honor to work side-by-side with Joan,” adds Mike Schlough, Park Industries® President and Co-Owner, “and, I thank her for leadership and tireless dedication to the company. I am excited for her to assume this new role and for the future of the company.”

Dirk Kloss, VP of Customer Experience

Dirk Kloss recently joined Park Industries as VP of Customer Experience.  His career began in the US Army/National Guard where he held numerous leadership positions including Deputy Chief of Staff, Director of Operations, and Chief of Staff where he lead a team of over 500 employees. 


In 2014, Dirk joined Polaris Inc. as Senior Manager where he developed a field service team. He was promoted to Senior Director and was focused on building a team designed to improve customer experience and service.   

“I’m delighted to join Park Industries,” adds Kloss, “and am looking forward to continually evolving the customer experience model that distinguishes Park from others in this industry.”